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FREE SHIPPING ON ALL ORDERS OVER ₹2000  |  SHOP NOW

FREE SHIPPING ON ALL ORDERS OVER ₹2000  |  SHOP NOW

Terms & Conditions

A legal disclaimer

These Terms and Conditions (“Terms”) govern your use of the Smooth Brain Shop website and services. By accessing or purchasing from our platform, you agree to these Terms under applicable Indian laws, including the Indian Contract Act, 1872, Information Technology Act, 2000, and Consumer Protection Act, 2019.

1. GENERAL

  • This website is operated by Smooth Brain Shop (“we”, “our”, “us”).

  • By using the website, you confirm you are at least 18 years old or using it under parental supervision.

  • We reserve the right to update or modify these Terms at any time without prior notice.

2. PRODUCTS AND PRICING

  • All products are subject to availability.

  • Prices are listed in INR and inclusive/exclusive of taxes as displayed.

  • We reserve the right to change prices without prior notice.

  • Minor variations in color, print, or fit may occur due to screen differences and production processes.

3. ORDERS AND ACCEPTANCE

  • Placing an order constitutes an offer to purchase.

  • Orders are confirmed only after successful payment and confirmation email.

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing errors

    • Suspicious or fraudulent activity

4. PAYMENTS

  • Payments are processed through secure third-party gateways.

  • We do not store your card or payment details.

  • In case of failed transactions, no order will be processed.

5. SHIPPING AND DELIVERY

  • Orders are processed within standard timelines (typically 2–5 working days).

  • Delivery timelines vary based on location and logistics partners.

  • Delays may occur due to external factors beyond our control.

  • Once shipped, tracking details will be shared.

6. RETURNS AND REFUNDS

  • Returns are accepted only for:

    • Damaged products

    • Incorrect items delivered

  • Customers must notify within 48 hours of delivery with proof (images/videos).

  • Products must be unused and in original condition.

  • Refunds or replacements will be processed after verification.

  • No returns for:

    • Size issues

    • Change of mind

    • Minor print variations

7. INTELLECTUAL PROPERTY

  • All designs, graphics, logos, and content are owned by Smooth Brain Shop.

  • Unauthorized use, reproduction, or distribution is prohibited.

8. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or misuse the platform

  • Provide false or misleading information

Violation may result in account suspension or legal action.

9. LIMITATION OF LIABILITY

  • We are not liable for indirect, incidental, or consequential damages arising from use of our products or website.

  • Our liability is limited to the amount paid for the product.

10. DISCLAIMER

  • Products are sold “as is” without warranties unless specified.

  • We do not guarantee uninterrupted or error-free website operation.

11. THIRD-PARTY SERVICES

  • We use third-party services for payments, shipping, and hosting.

  • We are not responsible for their actions, delays, or failures.

12. GOVERNING LAW AND JURISDICTION

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Delhi, India.

13. TERMINATION

We reserve the right to suspend or terminate access to our website if these Terms are violated.

14. CONTACT INFORMATION

For any queries or concerns:

Email: info@shopsmoothbrain@gmail.com
Phone: +91 9211227718
Address: Delhi, India

SHORT VERSION (FOOTER USE)

By using this website, you agree to our Terms. Orders are subject to availability, returns are limited, and all disputes fall under Delhi jurisdiction.

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